System Settings
Organization-wide settings — these affect every user of FMI Order System. For personal preferences (your name, password, locale, your notifications), go to My Account.
Categories & Colors taxonomy
Manage the parent / child vocabulary your products draw from — e.g. Red → Crimson, Scarlet, Cherry; Roses → Standard, Spray, Garden. Keeps the catalog visually consistent and the filters useful.
Order Defaults
Orders placed after this time ship next business day
Company Profile
Timing & Cutoff Windows
Three rules that drive every customer-facing date, every farm deadline, and every workflow countdown.Pre-Order Window
Miami Market vs Pre-Order cutover
Days
Default 6
Miami Market = today → today + N days
Pre-Order = beyond day N (inside booking window)
Today — · Miami through — · Pre-Order from —
Farm PO Auto-Confirm
Countdown before system confirms on the farm's behalf
Hours
Default 6
PCC sends PO → farm sees Awaiting Confirmation
Farm has 6 hours to Confirm or Decline
Timer expires → PO auto-confirms (farm can still Cancel later)
Farm Cut-Off (RFQ + PO)
Days BEFORE customer Ship By the farm must ship
Days
Default 4
Farm Deadline = Ship By − 4 days
Unpriced lines auto-decline after the deadline
Customer Ship By Sat 2026-06-13 → Farm Deadline Tue 2026-06-09
Farm Ship → AWB Arrival
Days of air-freight transit from farm dispatch to FMI Miami
Days
Default 3
FMI Arrival = Farm Ship Date + 3 days
Staging arrival auto-fills from farm-confirmed ship date
Farm ships Tue 2026-06-09 → AWB arrival Fri 2026-06-12
Customer Inbound Arrival Buffer
Safety days added on customer-facing arrival + ship date
Days
Default 1
Customer Est. Arrival = Staging Arrival + 1 day
Same value is the earliest valid ship date the customer can pick
Applies to: customer Inbound, Shop, Cart, Checkout, Order Entry
Staging arrival Fri 2026-06-12 → Customer sees Sat 2026-06-13
Tax
Customer-specific rates override this
Org-wide Notification Rules
Auto-email farms when a PO is sent
PO email goes to the farm's primary contact when a buyer hits "Send" in the PCC
Auto-email customers when their order is allocated
Triggers when inventory is reserved against their order
Auto-email customers when an order ships
Includes AWB / tracking link
CC invoice-uploaded emails to
When a farm uploads an invoice in the Farm Portal, copy this address
Alert ops team when a shipment is > 24h late
Threshold based on AWB ETA vs. actual scan
Email Templates
Users & Roles
DC
Daniel Crespo
d.crespo@fmifarms.com
SK
Sara Kim
s.kim@fmifarms.com
CC
Carlos Crespo
c.crespo@fmifarms.com
DS
Daniel Smile
d.smile@fmifarms.com
RT
Riju Test
r.test@infoiwork.com
API Keys & Webhooks
Live API key
fmi_live_admin_d5f8e2c1b9a7e4f6d3c8b1a9e2f5d7c4
Used for server-to-server admin access · rotate immediately if exposed
Webhook endpoints
↗
order.created
https://hooks.fmifarms.com/erp/orders
↗
po.acknowledged
https://hooks.fmifarms.com/erp/farm-acks
Audit Log
View full log →
Tracks every change to settings, user permissions, customer pricing, and PO sends. Retained 365 days.
Reset Orders & POs
One-click full reset: every order (with history on the admin Order View, customer portal, and farm portal), every draft, farm PO, RFQ, staging AWB, invoice, payment, audit-trail entry, and ALL inventory pool rows (on-hand, pre-order, in-transit) on this device. Products, customers, farms, margin rules, freight rules, and system settings stay intact. The wipe page shows a live count of what will be cleared before you confirm.